Morpheus Terms of Service
Last Updated: June 14, 2025
Introduction and Acceptance of Terms
Welcome to Morpheus! These Terms of Service (the "Terms") are a legal agreement between you and Morpheus Technologies Ltd. ("Morpheus," "we," or "us"), a company based in Ghana, and they govern your access to and use of the Morpheus software-as-a-service platform and related services (collectively, the "Service").
By signing up for an account, subscribing to the Service, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
By accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this agreement, in which case the terms "you" or "User" will refer to that entity. We reserve the right to suspend or terminate your access to the Service for any breach of these Terms, with or without notice.
Description of Service
Morpheus is a cloud-based platform that provides tools for individuals and businesses to build, train, and manage custom AI-driven chat agents and related analytics. The Service enables you to upload or connect your data, configure conversational agents based on that data, and deploy those agents to interact with end-users for customer support, engagement, or other purposes.
Morpheus is offered as an online subscription service accessible via a web interface (morpheusgh.co) and, optionally, through APIs or integrations. We continually improve the Service and may add, modify, or remove features from time to time to enhance functionality or user experience. Any new features or tools added to the Service are also subject to these Terms.
Third-Party APIs: Some functionality of the Service may rely on third-party APIs (e.g., OpenAI, Google). Use of such features may be subject to separate terms, which you agree to by using those features.
User Eligibility and Account Responsibilities
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By registering for an account, you represent and warrant that you have the legal capacity to enter into this agreement.
Account Information
You agree to provide truthful, accurate, and complete information when creating your account and to keep it updated.
Security Responsibility
You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
Unauthorized Access
If you become aware of any unauthorized access, you must promptly notify us. You may not share your account without permission.
Organizational Use
Organizations are jointly responsible for all acts and omissions of users under their account.
Important: Morpheus reserves the right to suspend or terminate accounts involved in violation of these Terms or fraudulent, unlawful, or abusive activity.
Subscription Terms, Billing, and Cancellation
Subscription Plans
Morpheus is offered on a subscription basis, which may include free and paid tiers. When you subscribe to a paid plan, you agree to pay the subscription fees indicated at the time of purchase. Each subscription corresponds to a specific term (e.g. monthly or annual) as selected by you. Unless otherwise stated, subscription fees are quoted and payable in Ghanaian Cedis (GHS) or another specified currency.
Billing and Payment
By starting a paid subscription, you authorize us (or our third-party payment processor) to charge your provided payment method for the applicable fees at the beginning of each billing cycle and any applicable taxes.
You are responsible for providing complete and accurate billing information and for keeping your payment details up to date. If your payment method fails or your account is past due, we may attempt to collect payment at a later time or suspend your access until payment is received.
Non-Refundable: Except as required by law or expressly permitted by Morpheus, all fees are non-refundable.
Auto-Renewal
Paid subscriptions will automatically renew at the end of each subscription term unless you cancel prior to the renewal date. Unless you cancel, your account will be charged the applicable subscription fees for the next billing cycle automatically. You can disable auto-renewal or cancel through your account settings or by contacting us.
Cancellation by You
You may cancel anytime. Cancellation takes effect at the end of your current paid term. You retain access to paid features until the subscription expires.
Termination by Us
We may suspend or terminate your account for Terms violations, non-payment, or fraudulent conduct. No refund for breach-related terminations.
User Content and Conduct
User Content
You retain ownership of all intellectual property rights in your User Content. We do not claim ownership over any User Content you provide. You grant Morpheus a non-exclusive, worldwide, royalty-free license to use, copy, reproduce, process, adapt, publish, transmit, host, and display your User Content solely for operating and improving the Service.
You are responsible for ensuring that you have all necessary rights to provide the User Content and that it does not violate any laws or infringe third-party rights.
Prohibited Conduct
You agree not to:
Intellectual Property Rights
🏢 Our Intellectual Property
The Service and all Morpheus content are our property, protected by intellectual property laws. No license to our trademarks or IP is granted beyond usage rights in these Terms.
📝 Your Content Rights
You retain all rights to your User Content. We acquire no ownership beyond the license needed to operate the Service.
💡 Feedback
Any feedback you provide can be used by Morpheus without obligation or compensation to you.
⚖️ Infringement
If you believe content infringes your IP rights, please notify us with details for investigation.
Third-Party Integrations and Services
The Service may integrate with third-party applications, websites, products, or services. If you enable these integrations, you may be asked to grant us access to your accounts or data on such platforms.
Important: Morpheus does not warrant or support Third-Party Services and is not responsible for them. Your use is at your own risk and solely between you and the third-party provider. We have no responsibility for Third-Party Services, including their content, accuracy, functionality, or any damages they may cause.
Limitation of Liability
No Indirect Damages: To the fullest extent permitted by law, Morpheus will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or service interruption.
Liability Cap
Our total liability will not exceed the amount you paid us in the twelve (12) months immediately preceding the claim (or GHS 200 if you haven't paid any fees). The existence of multiple claims will not enlarge this limit.
Warranty Disclaimer
Morpheus provides the Service "AS IS" and "AS AVAILABLE," without any warranties of any kind. We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will be uninterrupted, error-free, secure, or free of harmful components. While we strive for accuracy in AI-driven responses, we make no guarantees regarding outcomes.
Governing Law
These Terms shall be governed by the laws of the Republic of Ghana. Any disputes will be decided exclusively by a court of competent jurisdiction in Ghana. You and Morpheus each consent to the personal jurisdiction of such courts.
Data Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data. The Privacy Policy is incorporated into these Terms by reference.
Modifications to the Service or Terms
Service Changes
We may modify, suspend, or discontinue the Service at any time. We're constantly improving and may add or remove features.
Terms Changes
We may revise these Terms with reasonable advance notice. Continued use after changes means you accept the updated Terms.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Service, please feel free to contact us:
Address
Morpheus Technologies Ltd
Accra
Ghana
We are committed to addressing your inquiries and resolving any concerns in a timely manner.
Thank you for choosing Morpheus!
We're excited to help you build amazing AI-driven experiences with our platform.